Category: Inspiration

Living in the ‘liminal’ space – Smriti Goel

The author is an Executive Coach and a passionate Learning and Development professional with international experience across Africa, Middle-east and Asia. She has worked extensively with senior leaders to help them arrive at their destination of creating influence, impacting culture, and executing strategy. Smriti Goel is passionate about making a difference to the women community.

Just off the field – Sharda Ugra

Sharda Ugra, a sports journalist for over 25 years, is senior editor with ESPNcricinfo, the world’s biggest independent single-sport website and, ESPN’s new multisport website which focuses on sports Indians’ play, watch and follow. She contributes to academic and popular publications and websites around the world, has won awards for sports writing and worked

Lessons in Service – Alakta and Lata

Alakta Kar and Lata Rao are the co-founders of Maatraa         Customer Service is a much-hyped phrase which means different things to different people. But when expectations are exceeded, the experience is indubitably sweet. Of course, sometimes, it helps to lower expectations. Sometimes, this is just to account for uncertainty and chance.