Privacy Policy


This privacy policy explains how Maatraa (collectively, “we”) collect, use, share and protect information obtained from the services, websites, and applications offered by Maatraa (the "Services").

If you do not agree with the terms of this Policy, please do not use this website/Application or the avail the Services provided by this Website/Application.

Information We Collect

We collect information that you voluntarily provide to us, including personally identifying information such as your name, e-mail address, image, mailing address, phone number and credit/debit card information ("personal data"). We collect information from you in various ways, including when you register with the Site, submit content to the Services and answer questions. When you log-on to our websites, we automatically receive information from your computer and browser, including your IP address. Maatraa may use cookies and web beacons.

Use of Your Information

We may use your personal data in the following ways:

  • to identify as the author of content you submit to the site;
  • to fulfill your requests for products and services;
  • to administer, support, improve and develop our business;
  • to administer a contest, promotion, survey or other site feature;
  • And to send you information about Maatraa.
  • To facilitate any data analysis internally or share the data to an outsider for conducting any academic study with the intention to assist us in improving quality of the content or any other parameter relating to the program or other programs we may come out with as part of our business

The Service does not knowingly collect information from individuals under 18 years old.

Disclosure of Your Information

We do not sell; trade your personal data to outside parties. This does not include partners, trusted third parties who assist us in operating the Service, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety, enforcing our agreements, policies, and terms of use. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may share personal data when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

We may share information with those who need it to do work for us. We may also share your information with our qualified specialists to improve your user experience of the service. We may make some content, products and services available through the Website through co-operative relationships with third party providers. We may share with such partner any information that you provide, or that is collected, in the course of visiting any pages that are made available in co-operation with our partner.

The information provided by you may be shared by us with any third party for record keeping purposes, internal procedures or for any other purposes and by using this Website/Application you expressly consent to such sharing of the information.

Retention of Your Information

You may deactivate your Maatraa account by mailing us at maatraa@maatraa.in, in which case we will remove public access to certain profile information such as your bio and profile picture, within three working days in the normal course but within a week in any case. But any content that you previously submitted will still remain available through the Service and you will continue to be identified by name as the author of such content.

Usage by Children

We don't knowingly collect, maintain or sell products or Services to persons under age 18 or use personal information of children under age 18.

Transfer of Data Outside of Your Home Country

Your information may be stored, processed and accessed in countries where we or our associates or service providers or vendors or other entities dealing with us directly or indirectly have facilities or where you are located. You recognize this and consent to the transfer of your information outside your country.

Links to third party sites

The Website may contain links to other websites. The linked sites are not under our control and hence, we are not responsible for the content of any linked site, or any changes and updates to a linked site. We are providing these links to you only as a convenience, and the inclusion of any link does not entail endorsement by us of the site or any association with its operators or owners

You are requested to carefully review our privacy statements or policies as the same may be different from the privacy statements or policies on other sites that you visit.

Security & Information Retention

We employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. Maatraa may update its Privacy Policy from time to time, so you should review this Policy periodically. Changes to this Privacy Policy are effective when they are posted on this page. We will make an effort to ensure that when you visit the site after any change is effected in the Private Policy; your attention is drawn to the Privacy Policy with the changes made so that an ordinary and prudent person does not miss. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us:

By mail :   NASSCOM 10000 StartUp Warehouse,
                 304, Building No.2,
                 Millennium Business, Park Sector-1,
                 Mahape, Navi Mumbai – 400710

By email : info@maatraa.in

By phone : +91-9820-916-750

At Maatraa, we care about the confidentiality and security of your personal information. We will use commercially reasonable efforts to keep your Personal Information secure in compliance with this Privacy Policy. "Personal Information" is defined below. As used in this Privacy Policy, "we," "us," and "our" refer to Maatraa. Student means a person who is enrolled/registered as a user on the Online Platform for availing of services offered by Maatraa from time to time.

This Privacy Policy only applies to information that we collect through the Maatraa Website (the "Site," which consists of all content and pages located within the website with URL ) and does not apply to information that we may collect from you in other ways (e.g. this policy does not apply to information that you may provide to us over the phone, by fax, or through conventional mail).

Usernames and Postings

Comments or other information posted by you to our forums and other areas of the Site designed for public communications or communications among registered class members may be viewed and downloaded by others who visit the Site. For this reason, we encourage you to use discretion when deciding whether to post any information that can be used to identify you to those forums (or other public or class wide areas).

Consent to processing outside home country

By using our Site, or providing information to Maatraa, you understand and unambiguously consent to the collection, use, disclosure and retention of information for the purposes set forth in this Privacy Policy and the Maatraa Terms of Service You hereby consent to the collection, use, disclosure, and retention by Maatraa of your Personal Information as described under this Privacy Policy, including but not limited to the transfer of your personal data between Maatraa and the third parties, affiliates, and subsidiaries described in this Privacy Policy. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of the applicable Personal Information to a jurisdiction which may provide a different level of privacy protection than that available in your own country.

If you do not agree with these terms, then please do not access, browse, or register for the Site. If you choose not to provide us with certain information required to provide you with various services offered on our Site, you may not be able to establish a user account and we may not be able to provide you with those services.  

Personal information

As used in this Privacy Policy, "Personal Information" means any information about yourself that you may provide to us when using the Site, such as when you sign up for a user account or enter into a transaction through the Site, which may include (but is not limited to) your name, contact information, gender, date of birth, occupation or other government issued identification.

On registration at our website, you will be directed to our third-party payment gateway and the submission of your payment information will be subject to the terms found at the payment landing page accessible via Maatraa Terms of Service.

Information we collect and how we use it

We collect information, including Personal Information (described above), when you sign up for a user account, participate in online courses, send us email messages and/or participate in our public forums. We also collect certain usage information about student performance and patterns of learning. In addition, we track information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited and which hyperlinks and other user interface controls were used.

We may log the IP address, operating system, and browser software used by each user of the Site, and we may be able to determine from an IP address a user's Internet Service Provider and the geographic location of his or her point of connectivity. Various web analytics tools are used to collect this information. Some of the information is collected through cookies (small text files placed on your computer that store information about you, which can be accessed by the Site). You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookies, many functions and conveniences of this Site may not work properly.

Use and disclosure to third parties

Among other things, we may use the information about you collected through the Site (including your Personal Information) in connection with the following. In cases where we share or disclose your Personal Information: (1) the third-party recipients are required to handle the Personal Information in a confidential manner and to maintain adequate security to protect the information from loss, misuse, unauthorized access or disclosure, alteration, and destruction; and (2) we will only disclose and share the Personal Information that is required by the third party to fulfill the purpose stated at the time of collection.

  • To enable the Members to provide, administer, and improve the courses.
  • To the MaatraaMentors who are evaluating your assignments to facilitate your learning
  • To help us improve Maatraa offerings, both individually (e.g. by course staff when working with a student) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site and the impact of Maatraa on the worldwide educational community.
  • For purposes of scientific research, particularly, e.g. in the areas of cognitive science and education.
  • For the purpose for which you specifically provided the information, e.g. to respond to a specific inquiry or provide you with access to the specific course content and/or services you select.
  • To track both individual and aggregate attendance, progress and completion of an online course, and to analyze statistics on student performance and how students learn.
  • To monitor and detect violations of the Terms of Service, as well as other misuses and potential misuses of the Site.
  • To publish information, but not Personal Information, gathered about Maatraa access, use, impact, and student performance.
  • To send you updates about online courses offered by Maatraa or other events, to send you communications about products or services of Maatraa or selected business partners that may be of interest to you, or to send you email messages about Site maintenance or updates.
  • To archive this information and/or use it for future communications with you.
  • To maintain and improve the functioning and security of the Site and our software, systems, and network.
  • For purposes described elsewhere in this Privacy Policy (including e.g. sharing with Third Parties).
  • As otherwise described to you at the point of collection or pursuant to your consent.
  • To authenticate your identity when you register.

We will share information we collect (including Personal Information) with third parties as follows:

  • With service providers or contractors that perform certain functions on our behalf, including processing information that you provide to us on the Site, processing purchases via third party providers, and other transactions through the Site, operating the Site or portions of it, providing or administering courses, or in connection with other aspects of Maatraa.
  • With other visitors to the Site, to the extent that you submit comments, course work, or other information or content (collectively, "Postings") to a portion of the Site designed for public communications; and with other members of Maatraa class of which you are a member, to the extent you submit Postings to a portion of the Site designed for viewing by those class members. We may provide your Postings to students who later enroll in the same classes as you, within the context of the forums, the courseware, or otherwise. If we do re-post your Postings originally made to non-public portions of the Site, we will post them without your real name and e-mail (except with your express permission), but we may use your username without your consent.
  • For purposes of scientific research, particularly, e.g. in the areas of cognitive science and education. However, we will only share Personal Information about you for this purpose to the extent doing so complies with applicable law and is limited to the Personal Information required to fulfill the purposes stated at the time of collection.
  • To respond to subpoenas, court orders, or enforcement agencies or intelligence agencies or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our Service, or this Privacy Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety.
  • With affiliates of Maatraa, or with successors in the event of a merger, acquisition or reorganization, for their use consistent with this Privacy Policy.
  • To the Mentors, to facilitate their work
  • As otherwise described to you at the point of collection or pursuant to your consent.
  • For integration with third party services. For e.g. videos and other content may be hosted on YouTube and other websites not controlled by Maatraa.
In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.

Use for personalization and pedagogical improvements

Our goal is to provide current and future visitors with the best possible educational experience. To further this goal, we sometimes may present different users with different versions of course materials and software. We may do this to personalize the experience to the individual learner (assess the learner's level of ability and learning style, and present materials best suited to the learner), to evaluate the effectiveness of our course materials, to improve our understanding of the learning process and to otherwise improve the effectiveness of our offerings. We may publish or otherwise publicize results from this process, but, unless otherwise permitted under this Privacy Policy, those publications or public disclosures will not include Personal Information.

Besides, as a student, your use of the Services is governed by the policies, terms and conditions below. You recognise, understand and appreciate that the site and services comprise an online platform which includes the connection between users and mentors registered with maatraa. You understand and agree that maatraa is not a party to any agreements entered into between users and mentors. Maatraa has no control over the conduct of users, mentors and other users of the site and services, and disclaims all liability in this regard.

Links to other websites

The Site contains links to websites published by third parties, including other content providers as well as certain service providers, such as those who process payments on behalf of Maatraa. These other websites are not under our control, and you acknowledge and agree that we are not responsible for the collection and use of your information by such websites, unless we have otherwise indicated in this Privacy Policy. We encourage you to be aware when you are redirected to a third-party website and review the privacy policies of each website you visit and use.

Security

Maatraa has a program designed to protect Personal Information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures, including administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the Personal Information that it creates, receives, maintains, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, Maatraa cannot guarantee its absolute security.

Changing our privacy policy

Please note that we review and may make changes to this Privacy Policy from time to time. When changes are made, the Privacy Policy link will include a notation "Revised (date)." indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. The notation will be included in the Privacy Policy link for at least seven (7) days after the update has been made. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Privacy concerns

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the information we maintain about you, please contact us at info@maatraa.in